Turning a Household Brand Into a Digital-First E-Commerce Success

• Client Overview

Client: Pathin Trading Ltd
Brand: Pyrsos BBQ
Industry: FMCG / BBQ & Charcoal Products
Location: Cyprus

Pyrsos is one of the most recognized brands in Cyprus for charcoal, briquettes, pellets, and BBQ accessories. With decades of presence in supermarkets and hardware stores, the brand expanded into e-commerce to reach customers directly and strengthen its position online.

• The Challenge

While Pyrsos had a strong offline presence and brand recognition, its digital footprint was limited. The company needed to:

  • Redesign its eShop to support online sales
  • Drive qualified traffic through Google Ads and Meta Ads
  • Build an active social media community aligned with BBQ culture
  • Use email marketing and automation to retain customers and increase repeat sales
  • Support wider marketing activities including product packaging and creative design

HOW WE APPROACHED IT

1. eShop Redesign & Development

We rebuilt the pyrsos.com eShop with WooCommerce, focusing on usability and conversion.

Key Features:

  • Mobile-first responsive design
  • Clear product categorization for charcoal, pellets, and accessories
  • Integrated checkout with secure payments and delivery options
  • Seasonal landing pages to support campaigns (e.g. BBQ season, winter fuel offers)
  • Conversion tracking setup for sales, add-to-cart, and checkout events

2. Google Ads & Meta Ads

We designed and executed paid campaigns to boost both awareness and sales.

Google Ads

  • Search campaigns targeting BBQ-related queries and product-specific intent
  • Shopping campaigns to showcase products directly in search results
  • Display and retargeting campaigns to re-engage previous visitors

Meta Ads

  • Product carousel ads and video creatives highlighting Pyrsos products in action
  • Seasonal campaigns tied to local BBQ culture and habits
  • Retargeting campaigns for cart abandoners and past customers

3. Social Media Marketing

We positioned Pyrsos as a lifestyle BBQ brand on Facebook and Instagram, not just a product provider.

Key Actions:

  • Consistent posting calendar with BBQ recipes, product tips, and community content
  • Interactive campaigns (polls, giveaways, engagement posts)
  • Story-driven approach to bring the brand closer to everyday BBQ culture in Cyprus
  • Paid boosts for reach and brand awareness

4. Email Marketing & Automation

To increase repeat purchases and improve customer retention, we introduced email marketing and automated flows.

Key Actions:

  • Welcome series for new subscribers introducing the brand and product range
  • Seasonal newsletters with promotions, bundles, and BBQ content
  • Abandoned cart automation to recover incomplete purchases
  • Re-engagement campaigns for inactive customers
  • Integration with automation tools to personalize offers based on behavior

5. Packaging & Creative Design

As part of our collaboration, we also supported the brand with creative design and packaging updates across multiple product lines, ensuring a modern look consistent with the digital presence.

THE OUTCOME

  • A professional eShop designed for sales and user experience
  • Consistent traffic and conversions from Google Ads and Meta Ads campaigns
  • Stronger engagement and visibility through social media marketing
  • A functioning email marketing ecosystem generating repeat sales and customer loyalty
  • Packaging and creative design aligned with modern FMCG standards

Key Areas of Work

[eShop Design & Development] • [Google Ads] • [Meta Ads] • [Social Media Marketing] • [Email Marketing & Automation] • [Creative & Packaging Design]

What This Means for the Client

By aligning e-commerce, paid media, social presence, and retention strategies, Online Solutions helped Pyrsos strengthen its position as Cyprus’s leading BBQ brand in the digital age. Today, the brand combines strong retail visibility with an active eShop, consistent online sales, and a loyal BBQ community.

Let's Talk!

STEP 1

Book A Consultation

STEP 2

Get A Custom Strategy

STEP 3

Launch & Grow

    Select a service

    Contact details

    TESTIMONIALS

    EXCELLENT
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Based on 60 reviews
    Posted on Google Google
    Skevi Emmanouel profile picture
    Skevi Emmanouel
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    THE BEST SUPPORT EVER
    Posted on Google Google
    Ang P profile picture
    Ang P
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I am very pleased with the marketing team, who continuously improve their strategies as we progress. They prioritize us as clients and genuinely have our company's best interests at heart. Their innovative approach and expanding expertise help us market our business effectively. The team is friendly, easy to work with, and highly responsive. They handle critical feedback exceptionally well and pay close attention to even the smallest details. We have been working together for years, and their consistency, dedication, and long-term commitment to our success have been truly remarkable. Their ability to adapt, evolve, and stay ahead in the ever-changing marketing landscape has been invaluable to our business. Highly recommended!
    Posted on Google Google
    MARIOS NEOKLEOUS profile picture
    MARIOS NEOKLEOUS
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I recently had the pleasure of working with Online Solutions, and I couldn't be happier with their service! From the very beginning, the team was professional, attentive, and genuinely committed to understanding my needs. They delivered exceptional results, exceeding my expectations with their creativity, technical expertise, and dedication to quality.
    Posted on Google Google
    Eliza Panagiotidou profile picture
    Eliza Panagiotidou
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Top quality of service, attention to detail, quick response time, professionalism, collaborative approach, and value for money. Very happy to have chosen Online Solutions for my new website! Great job, I highly recommend them!
    Posted on Google Google
    Doros Theodorou profile picture
    Doros Theodorou
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I can’t recommend Online Solutions enough! Their team is incredibly talented. From the initial strategy sessions to the execution of the campaigns, they’ve been professional, creative, and responsive always. I've seen fantastic results, and their expertise has made a significant impact on their clients' branding. As a photographer, they make my life easier during photoshoots and hence the results are always on point and high quality!
    Posted on Google Google
    Marios Stadiotis profile picture
    Marios Stadiotis
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    From my personal experience, I can say that the team at Online Solutions are professionals, they know what they are doing and they do it very well. Also, whenever we assigned them some tasks, they took them on and delivered them to us in a short period of time and in excellent quality. Highly recommended!
    Posted on Google Google
    Stephanos Psaras profile picture
    Stephanos Psaras
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    It is a real pleasure working with Online Solutions. Fast, reliable, and to the point. They have done a brilliant job with our website and their continuous support! Stephanos Psaras Director ANQOR LTD
    Posted on Google Google
    Elana Butler profile picture
    Elana Butler
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    The guys are professionals in their field. They clarify every detail and always give advice on the best way. Within 2 weeks they developed an absolutely fantastic website for me. As well as a Logo. I am very grateful that have chose them. Thank you, guys!
    Posted on Google Google
    Nicole Pileidi profile picture
    Nicole Pileidi
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I recently had the pleasure of working with Achilleas Aspris from Online solutions to create a website for my business, and the experience was nothing short of exceptional. From start to finish, he demonstrated unparalleled professionalism, expertise and a commitment to delivering a top-notch product.
    Category: